Return & Refund Policy
Applies to orders placed on this website and delivered in India.
At a glance
- Returns accepted within 7 days of delivery.
- Damaged, defective or wrong item: free replacement or full refund — we cover return shipping.
- Changed your mind: unopened, sealed products can be returned for a refund.
- Exchanges for the same or another product are welcome.
Damaged, defective or wrong items
If your order arrives damaged, leaking, defective, expired or is not what you ordered, tell us within 7 days of delivery with your order number and a photo or short video of the product and packaging. You can choose a free replacement or a full refund. We arrange the pickup or reimburse the return postage — you pay nothing.
Unopened products (change of mind)
You can return any product that is unopened, unused and in its original sealed packaging within 7 days of delivery. Because our products are taken by mouth or applied to skin and hair, we cannot accept opened or used products unless they are damaged or defective. For change-of-mind returns, the return postage is paid by the customer; the product price is refunded in full once we receive it.
Exchanges
Within the same 7 days you can exchange an unopened product for another one — any difference in price is paid or refunded.
How to start a return
- Contact us: WhatsApp +91 9527359327 or email rwele6@gmail.com.
- Share your order number, the product, and the reason (with photos for damaged or wrong items).
- We confirm the return and tell you how to send the product back.
Refunds
Refunds are issued within 7 working days of approval, or of the returned product reaching us. Online payments are refunded to the original payment method. Cash-on-delivery orders are refunded by UPI or bank transfer to an account you give us. Your bank may take a few more days to show the credit.
Questions
SpandanAyurveda — WhatsApp +91 9527359327 or email rwele6@gmail.com.
